Are people letting us down or are we just setting them up for failure? Does most of their job not really fit their skill set?
For example, sales people are great at making calls and giving club tours, but not usually great at the other things they need to do to be successful, like figuring out who they need to contact, when and how they should reach out, and then tracking it all.
Software needs to make people more efficient and get them doing more of what they are really good at and enjoy!
Read more on our blog.